Introduction

At Veenus Mind Media, we are committed to providing high-quality digital services. As our services are customized and digital in nature, this Refund Policy outlines the conditions under which refunds may be considered.

Eligibility for Refund

Refunds are applicable only under specific circumstances and are evaluated on a case-by-case basis. A refund request may be considered if:

• • The project has not yet started after payment confirmation.
• • Services were not delivered as per the agreed scope.
• • A duplicate or excess payment was made by mistake.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• • Work has already started or milestones have been completed.
• • Delays caused due to lack of client feedback, content, or approvals.
• • Change of mind after project initiation.
• • Digital marketing services where campaigns have already begun.

Cancellation Policy

Clients may request cancellation of services before project initiation. Once the project has started, cancellation requests will be reviewed, and charges may apply based on the work completed.

Refund Process

Approved refunds will be processed within 7–10 business days and credited to the original payment method used during the transaction.

Contact Us

For any refund-related queries, please contact us via our official communication channels. Our team will review your request and respond accordingly.